Frequently Asked Questions About the Jump Zone!
Each individual session in the park lasts 1.5 hours. No breaks are allowed between slots.
The maximum capacity per slot is 250 customers for the Slide, Playground, and Track areas, and 15 kids for the Toddler Play Area. Online bookings are managed via the website, and a live portal is used by the cashier for managing bookings.
Tickets must be purchased at the ticketing booth, security checks will be conducted, and a mandatory safety briefing will be given before entering the play area.
Daily cleaning and sanitization, safety briefings, and trained staff are in place to ensure a safe environment.
Inform the staff of any relevant medical conditions or concerns before participation.
The park has developed comprehensive emergency procedures, including evacuations and medical assistance. Trained staff will be on hand to handle any emergencies.
Refunds are not provided for late arrivals, early departures, overcrowding, or bad weather.
Park equipment is inspected daily, with weekly checks for wear and tear. Regular fumigation is also carried out.
Parking fees are set at 250 rupees for cars and 100 rupees for bikes.
Security personnel are present 24/7 to monitor the park, manage queues, and handle any incidents.
Report lost items to the designated Lost and Found area. Items will be held for 30 days before being donated or disposed off.
Guests are expected to adhere to park rules, behave respectfully, and avoid any form of misconduct.