Frequently Asked Questions About the Jump Zone!

What is the duration of each session at Jump Zone?

Each individual session in the park lasts 1.5 hours. No breaks are allowed between slots.

How is capacity managed at Jump Zone?

The maximum capacity per slot is 250 customers for the Slide, Playground, and Track areas, and 15 kids for the Toddler Play Area. Online bookings are managed via the website, and a live portal is used by the cashier for managing bookings.

What are the entry and exit procedures at Jump Zone?

Tickets must be purchased at the ticketing booth, security checks will be conducted, and a mandatory safety briefing will be given before entering the play area.

What safety measures are in place at Jump Zone?

Daily cleaning and sanitization, safety briefings, and trained staff are in place to ensure a safe environment.

What should I do if I have a medical condition?

Inform the staff of any relevant medical conditions or concerns before participation.

What happens in case of an emergency at Jump Zone?

The park has developed comprehensive emergency procedures, including evacuations and medical assistance. Trained staff will be on hand to handle any emergencies.

What is the refund policy at Jump Zone?

Refunds are not provided for late arrivals, early departures, overcrowding, or bad weather.

How often is the park inspected and maintained?

Park equipment is inspected daily, with weekly checks for wear and tear. Regular fumigation is also carried out.

What are the parking fees at Jump Zone?

Parking fees are set at 250 rupees for cars and 100 rupees for bikes.

What security measures are in place at Jump Zone?

Security personnel are present 24/7 to monitor the park, manage queues, and handle any incidents.

What should I do if I lose something at Jump Zone?

Report lost items to the designated Lost and Found area. Items will be held for 30 days before being donated or disposed off.

What is the expected behavior at Jump Zone?

Guests are expected to adhere to park rules, behave respectfully, and avoid any form of misconduct.

Cofee Bar

Fast Food

Candy Floss

Outdoor Fries